Skip to main content

Header

Port of Auckland logo
Poal logo
  • VBS
  • PortConnect
  • Forms and resources
  • Careers
  • Contact us
  • About us
    • About us
    • Our people
      • About us
      • Our executive team
      • Diversity and inclusion
      • Our governance
    • Careers
    • Community
      • About us
      • Public port tours
      • Community meetings
    • Environment and sustainability
    • Our history
    • Key projects
      • About us
      • Bledisloe North Wharf
      • Channel Deepening
      • Fergusson North Wharf
      • N4 Upgrade (Terminal Operation System)
  • Our operations
    • Our operations
    • Fergusson Container Terminal
    • Multi-Cargo wharves
    • Cruise
      • Our operations
      • Cruise FAQs
    • Marine services
      • Our operations
      • Bunkering
      • Pilotage
        • Our operations
        • Pilotage documents
        • Routes
  • Accessing our port
    • Accessing our port
    • Wharves and facilities
      • Accessing our port
      • Maps
    • Authority to Work
    • Health and safety
    • Security
  • Customer centre
    • Customer centre
    • Customer tools
    • Price schedules
    • Customer updates
    • Contact us
    • Forms and resources
    • Opening hours
  • Arrivals & departures
    • Arrivals & departures
    • Cruise schedules
    • Expected arrivals
    • Vessels in port
    • Recent departures
  • News & media
    • News & media
    • Media releases
    • Media gallery
    • Annual reports
    • Corporate documents
    • News and media archive

Header Post

About us

Learn about our people, our commitment to the community, our history, and how we prioritise sustainability, offering a deeper look into who we are.

Go to section east
  • Our people
  • Careers
  • Community
  • Environment and sustainability
  • Our history
  • Key projects

Our operations

Discover how we manage our container terminal operations, multi-cargo handling, and cruise and marine services.

Go to section east
  • Fergusson Container Terminal
  • Multi-Cargo wharves
  • Cruise
  • Marine services

Accessing our port

Find important information on how to enter the port, including security protocols, pre-arrival requirements, health and safety guidelines, and an overview of our wharves and facilities, ensuring a smooth and safe visit for all.

Go to section east
  • Wharves and facilities
  • Authority to Work
  • Health and safety
  • Security

Customer centre

Our Customer Centre offers everything you need for a smooth port experience, including contact details, pricing information, customer tools, forms, and helpful resources.

Go to section east
  • Customer tools
  • Price schedules
  • Customer updates
  • Contact us
  • Forms and resources
  • Opening hours

Arrivals & departures

Provides up-to-date information on all ships visiting, currently in port, or recently departed, including both cruise and other vessels, helping you stay informed on the latest port activity.

Go to section east
  • Cruise schedules
  • Expected arrivals
  • Vessels in port
  • Recent departures

News & media

Discover how we're shaping Auckland's maritime future. Whether you're a journalist, stakeholder, or curious local, find everything you need to stay informed about Auckland's port.

Go to section east
  • Media releases
  • Media gallery
  • Annual reports
  • Corporate documents
  • News and media archive
  1. chevron_right Home
  2. chevron_right Customer centre
  3. chevron_right Customer updates

Customer updates

Ngā tohutohu kiritaki

  • Arrivals & departures

Content

Truck Turn Times

Empty Yard
30/04/2025 15:15:08
Empty Yard
At 14:35 Truck Turnaround for Empty Yard for the last 30 min is 4 min 31 sec
Fergusson Park
30/04/2025 15:15:08
Fergusson Park
At 14:35 Truck Turnaround for Fergusson Park for the last 30 min is 56 min

Current information on port operations for a smooth and safe transit through our port. 

  • Operational Update: Heavy weather expected. Operational changes planned

    16 April 2025
    Customer updates
    Read more east

  • Operational Update: Heavy weather expected. Operational changes planned

    15 April 2025
    Customer updates
    Read more east

  • Customer Advisory: N4 Terminal Operating System Upgrade - Successfully complete

    13 April 2025
    Customer updates
    Read more east

  • Customer Advisory: N4 Terminal Operating System Upgrade on track - System performing well

    13 April 2025
    Customer updates
    Read more east

  • Customer Advisory: N4 Terminal Operating System Upgrade – Testing Going Well

    12 April 2025
    Customer updates
    Read more east

  • Customer Advisory: N4 Terminal Operating System Upgrade progressing well and moving into testing phase

    12 April 2025
    Customer updates
    Read more east

  • Customer Advisory: N4 Terminal Operating System Upgrade underway - Fergusson Terminal Operations paused
    11 April 2025
    Customer updates
    Read more east

  • Port of Auckland, Operational Update: POAL Auckland Easter & Anzac Day Operating Hours 2025
    10 April 2025
    Customer updates
    Read more east

  • Customer Advisory: Port of Auckland Terminal Operating System (N4) Upgrade - Temporary terminal closure 11th - 13th April 2025, final reminder
    9 April 2025
    Customer updates
    Read more east

  • Operations Update
    2 April 2025
    Customer updates
    Read more east

  • Operations Update
    19 March 2025
    Customer updates
    Read more east

  • Road Alert: N4 system is working and additional VBS slots available
    14 March 2025
    Customer updates
    Read more east

Content suffix

Customer centre

  • Customer tools
  • Price schedules
  • Customer updates
  • Contact us
  • Forms and resources
  • Opening hours

Content post

Last updated
19 July 2024
  • Facebook
  • Instagram
  • LinkedIn
  • YouTube

Do you need help?

  • Customer Services
    +64 9 348 5360
  • Multi-Cargo
    +64 9 348 5346
  • More

Customer tools

  • PortConnect
  • VBS Vehicle Booking System
  • More

©️ 2025 Port of Auckland

  • Site map