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Planning Ahead for Container Collections and Deliveries

Through our Customer Journey programme and ongoing engagement with customers across the supply chain, we've consistently heard that delays in cargo readiness and the late transfer of documentation can create unnecessary challenges when planning container collections and deliveries. A key theme from this feedback is the importance of ensuring all cargo requirements are completed as early as possible so transport providers have sufficient time to plan, secure Vehicle Booking System (VBS) slots, and move cargo efficiently through the Port.

To support the smooth and timely movement of cargo, we encourage all parties in the supply chain to ensure the following are completed well in advance:

- MPI clearances and inspections

- Customs clearances

- Shipping line releases

- Any outstanding holds or regulatory requirements

- Timely transfer of documentation and release information to your transport provider

Providing transport partners with release-ready cargo information as early as possible enables them to better plan their operations, book VBS slots ahead of time, and coordinate resources efficiently. This helps reduce last-minute booking pressures, minimises avoidable delays, and supports more predictable collection and delivery timeframes. Feedback gathered through our Customer Journey work has highlighted that late clearances or delays in providing documentation can significantly reduce available booking options and create operational challenges for transport operators, ultimately impacting cargo movement across the wider supply chain. By working together and ensuring cargo is release-ready before collection is required, we can improve planning certainty, support efficient Port operations, and help reduce unnecessary delays for everyone involved in moving cargo through Auckland.

🏗 FergussonTerminal Update

Thank you for your patience and cooperation during the fog-related disruptions over the past two weeks. The temporary stoppages were necessary to ensure safe operations, and we appreciate the support of our customers and transport partners as we returned to normal operating conditions. 

Average on time arrivals for the past 4 weeks was 78% with average on time departure for those that arrived on window at 56% for the same period.

🚚 Multi-Cargo (MC) Operations

  • Container/Bulk berths and yard is at 30% capacity and expected to increase to full capacity from this weekend with both discharges & receivals.    
  • PCC Car volume in the yard is currently at 30% capacity and expected to increase to full capacity for next two weeks.

Bledisloe North wharf & the Car Handling Facility construction on track for completion end Q1, 2027. 

Next week is expected to be very busy with both conventional & RORO vessels. 

If you are on port, please follow the instructions of the MC Ops & Stevedoring team. Check with supervisors before entering operational areas. Safety First! 

⚠Safety Notice:

To ensure your safety and visibility in operational areas, all clothing must meet the following standards:

Compliant PPE Worn on any Port of Auckland (POAL) Premises:

Hi-Vis Clothing

To ensure your safety and visibility in operational areas, all clothing must meet the following standards:

  • AS/NZS 4602.1:2011 - Class "D/N" - AS/NZS 1906.4:2010 - Hi Visibility Materials for Safety Garments. 
  • Clothing must fit properly, be free or rips and tear, be clean and have day and night strips for visibility. 
  • Acceptable safety clothing includes high-visibility fabrics and retroreflective materials that provide a strong optical effect in response to natura or generated light.  
  • Examples of non-compliant and compliant Hi-Vis garments have been provided below:
Hi Vis Gear

PPE Footwear 

  • POAL also requires all staff, contractors and visitors entering an operational site to wear footwear compliant with AS/NZ 2210.3:2009 standard. This ensures that footwear provides the adequate protection from workplace hazards. Safety footwear should include a protective toe cap made of steel or composite, slip resistant soles, puncture resistant materials and adequate support for the foot and ankle. Therefore, sports shoes and sneakers are not adequate footwear for personnel to wear while in an operational area. 
CS ONLY FOOTER

 

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