Auckland plays a key role in the New Zealand tourism industry as the primary exchange point for cruise ships – where passengers embark or disembark their vessel, and where ships are re-provisioned. This exchange role is crucial as it is where the vast majority of economic value is captured.
POAL supports the continuing growth of the cruise industry in Auckland through its role of providing a highly efficient service for cruise lines, their passengers and crew when they visit Auckland.
Shed 10 is owned by Auckland Council Controlled Organisation, Waterfront Auckland. POAL’s role is to manage the terminal operations, provide marine services and the gangway and maintain the under-wharf structure and berth for the benefit of the Auckland cruise industry.
POAL received the award for the most efficient terminal operations in the recently announced international Cruise Insight Awards.
· In 1991, Auckland hosted just one cruise ship.
· In 2011/12, the Port hosted calls from 30 cruise ships making 97 visits.
· Over 200,000 passengers and crew were processed this season.
· The 2011/12 season saw five maiden callers and an entirely new cruise line visiting New Zealand.
· On five occasions this season there were three cruise ships in port simultaneously.
· Ports of Auckland manages all cruise ship visits to Auckland and provides piloting and towage services as well as setting up a Customs-controlled arrival terminal.