Good afternoon

Since the introduction of VGM in September 2016 some shippers have been using Pre-advice at the Multi Cargo Wharves. There have been several benefits, from operational efficiencies to data integrity. 

Pre-advice ensures the container is gated in with the correct information.  Accurate information ensures the container gets to the right place on the right ship, by enabling stevedores to stack efficiently and load correctly. 

For shipping lines this makes booking and planning more efficient, for transport operators it means drivers spend less time dealing with paperwork at the port and for shippers it provides confidence their container will be loaded to the correct vessel and arrive at the required destination. 

We wish to advise that from 15 March 2018 export containers at Multi Cargo wharves will only be received with a Pre-advice.

The Multi Cargo Road Office can enter container information if the shippers do not have Pre-advice, however a Pre-advice Fee will apply. This service charge can be found in our tariff here

Stevedores at Multi Cargo wharves will require a paper copy of the carter’s note.

If you submit a weight with your Pre-advice and have the VGM confirmed on the port, the VGM weight will be updated by the stevedores and there will be no charge for the update.

If you have any questions, please contact Customer Service at Ports of Auckland [email protected]  and PortConnect for log-ins or specific Pre-advice questions [email protected]

For more information please contact:

Customer Service
P: +64 9 348 5100 Ext.1
Email us here

For VBS queries, please contact:
Drivers Assist
P: +64 9 348 5100 Ext.2
Email: [email protected]