Phone: +64 9 348 5100 ext.1
Fax: +64 9 348 5062
Email: [email protected]
View opening hours by department here.
A Pre-advice speeds up export container handling into and through the port, creating efficiencies for our customers. It ensures the container is gated in with the correct information and correct loading of the export container. Pre-advice also ensures that the correct data is being used to gate in the container, reduces double handling and optimises yard stacking for vessel operations. For transport operators it means drivers spend less time at the port. Pre-advising for Ports of Auckland is utilised in PortConnect. To arrange training please contact Customer Service.
If you would like to start using pre-advice you can register for a login here.
If you would like to log on to PortConnect click here.
Late Receival Request
Export containers that arrive after the cut-off for a vessel have a direct impact on operations, causing additional planning and yard moves. With early information about late cargo we can better plan the vessel load. If you're an exporter, we ask that you or your agent complete the following form and send it to us and the shipping line the container is booked with as soon as you are aware that a container will not make it to the port before the vessel cut-off.
To download the late receival request form click here.
For more info on our late receival process click here.
Documents for Transport Operators
Truck Service Statistics
We are committed to providing an efficient and reliable service to road carriers, enabling import and export cargo to be picked up and delivered in a timely way.
For our latest truck service stats click here
We are committed to providing a safe environment for our people, customers and visitors. It is critical that visitors to the Port understand and work in line with our health and safety and environmental guidelines. To facilitate this, all drivers entering the terminal must have completed our online safety induction course.
For induction FAQs click here.