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Current Vacancies

Here you'll find current vacancies at Ports of Auckland. You can also submit an expression of interest if there is no current vacancy available or suitable.

Customer Services Team Leader

 We currently have a vacancy for Customer Services Team Leader within our Commercial Relationships division and are seeking applications from individuals who have the experience, qualifications and skills necessary for this challenging role.

Reporting to the Manager Customer Services, the Team Leader is responsible for managing 6 full time Customer Service Representatives, ensuring effective workflows are carried out, customers are kept well informed and supporting the team in delivering excellent customer service. 

The purpose of this role is to provide a consistently high level of Customer Service to our external customers – Shipping Lines, Cargo Owners and Landside Operators.

Key responsibilities will include:

•          Leadership of the Customer Service team

•          Develop, implement, monitor and improve customer processes

•          Generate reports to quantify and measure impact of processes

•          Work proactively with other departments to identify and deliver efficiencies whilst delivering customer requirements

•          Initiate, build and maintain customer relationships

•          Train and coach staff for high performance

Our ideal candidate will have the following skills:

•          Relevant industry experience in the freight industry and the freight supply chain

•          Good working knowledge of port operations

•          Leadership skills – proven experience in managing a team for high performance

•          Strong communication skills with proven conflict resolution capability

•          Ability to work with and develop relationships with a wide range of customers at all levels

•          Ability to demonstrate the company values and develop internal networks

•          Quality assurance methodology and practice

•          Process documentation and development control

•          A tertiary qualification in a freight/logistics related area

•          Proficiency in Microsoft Office suite, CRM and operating systems

 If you think you have what it takes to join a rapidly changing and dynamic indicytry then we want to hear from you.

Please apply for this role via Seek by clicking on the link below:

Customer Service Team Leader

Marine Shift Supervisor

We are currently looking for expressions of interest for the position of Shift Supervisor to join our Marine team. Applications are sought from individuals who have proven experience, skills and qualifications necessary for this role.

Reporting to the Manager - Marine and Cruise Operations, Shift Supervisors need to ensure there is effective management of staff and resources to facilitate a high level of service to Ports of Auckland customers.  This position manages individuals who work in a variety of designations within the Marine business unit; from Tug & Pilot Boat crew to co-ordinating Marine casual staff.

It is essential that the successful candidate holds an SRL24 / ILM or higher marine certificate, together with an MEC5 or higher engineering certificate and is fully computer literate with a solid knowledge of the Microsoft Office suite.

It is preferable that the successful applicant has strong experience in shipping, port or logistics and has previously held a management position.  A tertiary degree would be advantageous.

Please apply for this role via Seek:

Marine Shift Supervisor Vacancy


Marine Operations Officer

We are currently looking for expressions of interest for the position of Operations Officer to join one of our Marine teams.  Applications are sought from individuals who have proven experience, skills and qualifications necessary for this role.

Reporting to the Marine Shift Supervisor, Operations Officers work in a variety of designations within the Marine business unit; as a member of a multi-skilled Marine Team, your duties will include, Tug Master, relieving Shift Supervisor and from time to time Harbour Control Duty Officer (24x7 operations control centre). Targeted projects will also be allocated as required. The purpose of this role is to provide consistently high levels of service to the Port’s internal and external operational customers.

It is essential that the successful candidate holds a CFG certificate of competency, together with an ILM (SRL24) or higher endorsement/ticket and is fully computer literate with a solid knowledge of the Microsoft Office suite.

We also prefer that the successful candidate has experience in shipping, port or logistics.  A tertiary degree would be advantageous, as would holding a valid tanker endorsement.

Please apply for this role via Seek:

Marine Operations Officer Vacancy


Casual Stevedores (Lashers) - Shift Work including Nights and Weekends

We are now seeking applications for Casual Stevedores (Lashers). As a Lasher the primary task will be to lash and unlash containers aboard ships that come in to the Port, this is a manual task and requires the ability to undertake heavy lifting.  As we operate 24/7, 365 days a year, shifts may fall over weekends, holidays and nights. With current operational demands shifts are predominantly available on nights and weekends. Shift lengths may be from 3 to 12 hours depending on customer requirements.

Our Values form the basis of the Ports of Auckland culture, guiding our behaviour and thinking, providing focus and a sense of direction. They underpin everything we do. We expect that those who are offered and accept the opportunity to work with us will do so in a way consistent with Our Values.

To be considered for this role candidates must be:

  • Physically fit
  • Committed to health and safety
  • Committed to meeting customer requirements
  • Prepared to work flexible hours, including weekends and night shift
  • Have basic communication skills, including written
  • Eligible to work in New Zealand

A full class 1 driver's license will also be advantageous to this role.

Applicants will be required to:

  • Undergo a medical, which includes passing a drug and alcohol test. Employees are also subject to random drug testing.
  • Complete a criminal history check
  • Pass a fitness test

Please note: Casual employees are engaged as and when required and there is no expected or implied continuity of employment.

To apply please download the application form below and submit along with your CV and cover letter to [email protected]. We will only be in touch if you are shortlisted.