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Our response to COVID-19

As one of Auckland’s lifeline utilities we are acutely aware of our responsibility to ensure that 1.7 million Aucklanders can continue to get key essentials through the port amid the COVID-19 pandemic.

​​Updated Wednesday 22 September 2021​

​​​​​​​​​​​​​​​Please visit www.covid19.govt.nz for more information on COVID-19. 

The current situation:

Auckland is now at Alert Level 3 until at least 11:59pm, Tuesday 5 October. The rest of New Zealand is at Alert Level 2. 

Auckland’s alert level settings will be reviewed by Cabinet on Monday 4 October

As an essential service Ports of Auckland remains open and operating.

Our priority is to keep operating safely, keep freight moving and protect the health and safety of all port users.
To keep our people safe, we’ve brought back the COVID-19 measures from the last Level 4 lockdown, with some increased safeguards because of the potential threat from the Delta variant. The following initiatives are being carried out:
  • Ports of Auckland's border controls and restrictions have been in place for over a year and a half and these will continue. 
  • We are re-implementing landside controls and additional measures to ensure our people are protected from COVID-19. 
  • We have restricted those who are allowed on site to essential staff, contractors and port users only; all other staff are working from home.
  • Our frontline workforce continue with their regular testing regime.
  • We are actively working with the Ministry of Health on the roll-out of COVID-19 vaccinations for all port staff and users.
They are effective measures, but they do slow operations. We understand that this can be frustrating – especially on top of the existing supply chain congestion – but it’s simply a matter of working through what needs to be done, one ship, one train, one truck at a time, while ensuring everyone is safe and healthy. It’s more important than ever that we protect one another to protect the supply chain of essential goods into our city.

These are uncertain and difficult times, but we’ve done it before and we can do it again. We’d like to express our gratitude and appreciation for the support and cooperation received thus far. Stay vigilant and follow the rules; Kia Kaha!

Our response:  

The port is an essential service and we will keep Auckland's freight moving in all alert levels. We are committed to ensuring we are able to continue handling Auckland's freight. It is critical we protect our staff and our maritime border, and we need to remain aware of the potential risks we face. We are a gateway to the world, which is still in the midst of a pandemic.

As one of Auckland's lifeline utilities we are acutely aware of our responsibility to ensure that 1.7 million Aucklanders can continue to get key essentials through the port amid the COVID-19 pandemic. We're also aware that many Auckland businesses rely on getting imports in or exports out via our port to keep their businesses running. We are keeping strong controls in place to ensure that COVID-19 doesn't get through our maritime border.

We want to reassure you that we are doing all we can to safeguard our ability to service ships, so we can continue to serve Aucklanders. We have taken, and are continuing to take, strong measures to safeguard our people so we can perform this important social and economic role for Auckland. Ports of Auckland's container and multi cargo terminals are open and operating. To date there has been no impact on our ability to operate. ​

COVID-19 vaccinations: 

On Tuesday 24 August, Ports of Auckland's vaccine site reopened. The team from Shore Care, who do our onsite COVID-19 testing for port users, are again administering the COVID-19 vaccines. ​Vaccines are only avaialble on-site for the essential workers who are already required to be on-site at Alert Level 4. We ask all other port users to visit community vacciantion centres or wait until lower Alert Levels allow for them to be on-site.

We are rolling out vaccines to all port staff. On-site testing remains in place and is still a requirement for high-risk workers. ​​

Port users:  

As the pandemic continues across the globe, we must treat all international crew as if they have COVID-19. If you're working on board a ship, you must follow the COVID-19 controls, particularly:

  • Distance from crew (at least 2m)
  • If you can't distance wear COVID-19 PPE (mask and gloves) in addition to your usual PPE. While wearing your PPE remember not to touch your face and take particular care when removing your mask and gloves. Disposable PPE should be disposed in landfill bins.   
  • Have a regular COVID-19 test (at least fortnightly) – you must comply with the Ministry of Health Order COVID-19 Public Health Response (Required Testing) Order 2020. Fines may be issued for higher risk workers who fail to comply with the order. 
  • Pilots and any persons who spend more than 15 minutes in enclosed spaces on board an international vessel must now get COVID-19 tested weekly. 

​COVID-19 testing for 'higher-risk' workers who have worked at Ports of Auckland:

All higher-risk workers (anyone who goes on board or works around an international vessel at a port) must be COVID-19 tested fortnightly. Pilots and any persons who spend more than 15 minutes in enclosed spaces on board an international vessel must now get COVID-19 tested weekly. 

While our border controls are working well, regular testing of border workers will help to quickly identify if any COVID-19 gets through. Testing is a vital part of our nation's COVID-19 management strategy.

A higher risk worker is anyone who works on or around ships: pilots, stevedores, linesmen, agents, providors etc.

Testing is available at a community testing centre with a voucher - please contact your employer for a list of locations and voucher. More permanent, on-site testing facilities have been established for asymptomatic port users. ​

  • A portacom outside the Fergusson head office main doors. 
  • A portacom located by the Bledisloe car handling building (behind the Bledisloe carpark off Tinley Street).

This order applies to higher-risk workers at Ports of Auckland, Port of Tauranga and Auckland International Airport. 

Thank you for your cooperation.