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Our response to COVID-19

As one of Auckland’s lifeline utilities we are acutely aware of our responsibility to ensure that 1.7 million Aucklanders can continue to get key essentials through the port amid the COVID-19 pandemic.

​​​​​​​​Updated Monday 24 January, 2022. 

Please visit www.covid19.govt.nz for more information on COVID-19. 

The current situation:

As of 11.59pm, Sunday 23 JanuaryAuckland is at ‘Red’ in the traffic light system, under the New Zealand COVID-19 Protection Framework. ​​​​

 

Our priority is to keep operating safely, keep freight moving and protect the health and safety of all port users. To keep our people safe, we’ve outlined the general and operation specific settings that will apply under each stage of the traffic light system.  


Below is a summary of how Ports of Auckland will apply the stages of the New Zealand COVID-19 Protection Framework: 

 ​

RED  

Whilst Auckland is at ‘Red’ under the traffic light systemwe will have strict COVID-19 protocols in place that allow the port to continue operations, while keeping port staff, port users, and the wider community safe. Our operations will continue to maintain the use of PPE and our operational bubbles remain in place. Limited staff can work on-site, and occupancy limits are in place for on-site amenities, however, the majority of port staff continue to work remotely 

 

ORANGE  

When Auckland moves to ‘Orange’ under the traffic light systemthe port will continue to maintain many of our COVID-19 protocols. General and operational settings such as operational bubbles, social distancing, mask use, staying away from work if unwell, occupancy limits for on-site amenities, and enhanced cleaning procedures will remain in place. Reception will open in this stage to accept deliveries and external visitors are allowed on site if necessary. 

 

GREEN  

We will provide an update on how Ports of Auckland will operate at ‘Green’ shortly. 

 

These are effective measures, but they do slow operations. We understand that this ​can be frustrating – especially on top of the existing supply chain congestion – but it’s simply a matter of working through what needs to be done, one ship, one train, one truck at a time, while ensuring everyone is safe and healthy. It’s more important than ever that we protect one another to protect the supply chain of essential goods into our city. 


​​We’d like to express our gratitude and appreciation for the support and cooperation received thus far. Stay vigilant and follow the rules; Kia Kaha! 


Our response:  

The port is an essential service and we will keep Auckland's freight moving in all alert levels. We are committed to ensuring we are able to continue handling Auckland's freight. It is critical we protect our staff and our maritime border, and we need to remain aware of the potential risks we face. We are a gateway to the world, which is still in the midst of a pandemic.

As one of Auckland's lifeline utilities we are acutely aware of our responsibility to ensure that 1.7 million Aucklanders can continue to get key essentials through the port amid the COVID-19 pandemic. We're also aware that many Auckland businesses rely on getting imports in or exports out via our port to keep their businesses running. We are keeping strong controls in place to ensure that COVID-19 doesn't get through our maritime border.

We want to reassure you that we are doing all we can to safeguard our ability to service ships, so we can continue to serve Aucklanders. We have taken, and are continuing to take, strong measures to safeguard our people so we can perform this important social and economic role for Auckland. Ports of Auckland's container and multi cargo terminals are open and operating. To date there has been no impact on our ability to operate. ​

You can view our COVID-19 Policy here. ​

Port users:  

As the pandemic continues across the globe, we must treat all international crew as if they have COVID-19. If you're working on board a ship, you must follow the COVID-19 controls, particularly:

  • Distance from crew (at least 2m)
  • If you can't distance wear COVID-19 PPE (mask and gloves) in addition to your usual PPE. While wearing your PPE remember not to touch your face and take particular care when removing your mask and gloves. Disposable PPE should be disposed in landfill bins.   
  • Have a regular COVID-19 test (at least fortnightly) – you must comply with the Ministry of Health Order COVID-19 Public Health Response (Required Testing) Order 2020. Fines may be issued for higher risk workers who fail to comply with the order. 
  • Pilots and any persons who spend more than 15 minutes in enclosed spaces on board an international vessel must now get COVID-19 tested weekly. 

​COVID-19 testing for 'higher-risk' workers who have worked at Ports of Auckland:

All higher-risk workers (anyone who goes on board or works around an international vessel at a port) must be COVID-19 tested fortnightly. Pilots and any persons who spend more than 15 minutes in enclosed spaces on board an international vessel must now get COVID-19 tested weekly. 

While our border controls are working well, regular testing of border workers will help to quickly identify if any COVID-19 gets through. Testing is a vital part of our nation's COVID-19 management strategy.

A higher risk worker is anyone who works on or around ships: pilots, stevedores, linesmen, agents, providors etc.

Testing is available at a community testing centre with a voucher - please contact your employer for a list of locations and voucher. More permanent, on-site testing facilities have been established for asymptomatic port users. ​

  • A portacom outside the Fergusson head office main doors. 
  • A portacom located by the Bledisloe car handling building (behind the Bledisloe carpark off Tinley Street).

This order applies to higher-risk workers at Ports of Auckland, Port of Tauranga and Auckland International Airport. 

Thank you for your cooperation.