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Our response to COVID-19

As one of Auckland’s lifeline utilities we are acutely aware of our responsibility to ensure that 1.7 million Aucklanders can continue to get key essentials through the port amid the COVID-19 pandemic.

​​​Updated Thursday 14 May

​​​​​​​​​​​​​​​Please visit www.covid19.govt.nz for more information on COVID-19. 

​As one of Auckland’s lifeline utilities we are acutely aware of our responsibility to ensure that 1.7 million Aucklanders can continue to get key essentials through the port amid the COVID-19 pandemic. We’re also aware that many Auckland businesses rely on getting imports in or exports out via our port to keep their businesses running.

We want to reassure you that we are doing all we can to safeguard our ability to service ships, so we can continue to serve Aucklanders. Ports of Auckland’s container and multi cargo terminals are open and operating. To date there has been no impact on our ability to operate.

The current situation:

New Zealand is at COVID-19 Alert Level 2. 

Our response:  

We are taking a staggered approach to entering Level 2 with some Level 3 and 4 controls remaining in place. We will continue to maintain strong controls to protect our frontline, their bubbles and reduce the risk of anyone on the port getting sick. 

Under Level 2:

  • We will continue to have remote working.

  • We will continue to work with 2m distancing and will continue to use appropriate PPE when this is not possible.

  • We will continue health screening on entry.

  • We will manage the number of people on site.

  • We will maintain a seperation of office-based staff from frontline staff to preserve their bubbles.

We have taken, and are continuing to take, strong measures to safeguard our people so we can perform this important social and economic role for Auckland. 
 


There are changes to the way people access the port. Contractors, suppliers and other third parties coming to the port now need to submit an Access Permit before starting work on the port. Please talk to your Ports of Auckland point of contact requesting the work, prior to arrival. More information can be found in this guide: 02310 POAL COVID-19 guide-2.pdf.

Operations have been continuing well, thanks to our staff and support from across the supply chain. We would like to thank everyone involved in keeping freight moving, you've all been doing a great job.

Keep safe, healthy and look out for one another.​