holiday season has been a busy time for the freight industry and we look
forward to working with you in this coming year.
have worked with various stakeholders during the recent import peak and over
the Christmas period and are now seeing a more manageable volume of cargo flow
along with more reliable truck turn times which enables us to revert to our
standard business rules.
February 2019, we will revert to the published standard free time for imports
of three days after completion of discharge, extended to 0600 hours on the
following day. Public Holidays are extra free days and are included in the free
time published on our vessel schedule.
coming year will no doubt bring its challenges and we ask importers and
trucking companies to prioritise DG cargo and reefer
cargo, and to proactively manage demand and
use of the Vehicle Booking System (VBS). We will continue to closely
monitor the VBS, in particular No Shows, working together with trucking
companies and their representative organisations.
welcome the opportunity to talk with cargo owners and trucking companies about
supply chain issues you may be experiencing. Please contact the Customer
Service team in the first instance.
For more information please contact:
P: +64 9 348 5100 Ext.1
Email us here
queries, please contact:
P: +64 9 348 5100 Ext.2
Email: [email protected]