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Ports of Auckland Limited
PO Box 1281
Auckland 1140
New Zealand
Level 1
Ports of Auckland Building
Sunderland Street
Mechanics Bay
Auckland 1010
Reception phone: +64 9 348 5000
Container Terminal Customer Services:
for container terminal and shipping enquiries
Mon-Fri: 07:00-19:00, Sat & Sun: 07:00-15:00
Phone: +64 9 348 5100
Fax: 09 309 1354
Email:
customerservice@poal.co.nz
Multi-Cargo Customer Services:
For all vessels calling at Jellicoe / Freyberg wharves and shipping enquiries
Mon-Fri: 07:00-23:00
Phone: +64 9 348 5346
Fax: 09
367 5450
Email:
mcops@poal.co.nz
Harbour and Shipping information line: +64 9 348 5200
Email:
harcon@poal.co.nz
Cruise ship enquiries:
cruise@poal.co.nz
General enquiries:
info@poal.co.nz
POAL Community Feedback Line: +64 9 348 5274
POAL Community Feedback
Email: feedback@poal.co.nz
Ports of Auckland's email convention is surname followed
by first initial @poal.co.nz. For example John Doe would be
doej@poal.co.nz
Facebook: click on the link at the bottom of the page.
POAL Facebook Guidelines
Ports of Auckland’s Facebook community rules include:
- Do not post content that is abusive, harassing, threatening, violent, derogatory, discriminatory or defamatory.
- Do not post content that is malicious in nature.
- Do not post content that is as a result of an organized attack against the Ports of Auckland brand or others.
- Do not post content that is false, deceptive, misleading or deceitful.
- Do not post content that is objectionable or inappropriate.
- Do not post content that is illegal or promotes illegal activity.
- Do not post content that contains viruses or potentially damaging computer programs, codes, malware or files.
- Do not post content that violates, encourages, or depicts the violation of any law or that encourages or depicts conduct that constitutes a
criminal offense or may result in a potential legal liability.
- Do not post content that includes, demonstrates or encourages the misuse of a product or a hazardous situation.
- Do not post content that includes personally identifiable information (such as telephone numbers, first and last names, street or email
addresses) of anyone who has not given you permission. • If posting a photo or video containing someone other than yourself, make sure you have the person’s permission to post it.
- Do not post content that sells a product or service of any type.
- Please treat others the way you'd like to be treated yourself.
- We reserve the right to remove posts that do not follow these guidelines.
By posting, replying or uploading content on Ports of Auckland’s Facebook page, you agree to comply with its Facebook community rules. As you engage with us on Facebook, please remember that Ports of Auckland is not responsible for any messages, comments, claims, statements, advice, information, posts, images, photos, links or other content posted, uploaded or linked to on this page by visitors, and we further do not endorse, represent or warrant the accuracy of any such content.
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